Contact us
Can we answer your query?
If you have any questions about tracking your order, delivery times, returning your glasses or anything else, you might be able to find the answer you are looking for on our site. Just visit our help section where you can find our most commonly asked questions.
For all enquiries
Our customer service team is available between 9am-5pm Monday to Friday. Within this time we aim to answer all emails within one hour.
By Email: help@glasses2you.co.uk
By WhatsApp Chat: 07851 537302
By Phone: 01489 572 340
Address
- Glasses2you Ltd
- 48 Botley Road
- Park Gate
- Southampton
- SO31 1BB
For returns, please email us first before returning any frame at help@glasses2you.co.uk.
Finding Your Frames
If you're ready to find your perfct pair of glasses, head over to our frames section to browse through thousands of frames in our online selection. Don't forgett to try before you buy with our virtual mirror.
Popular pages
Find some of our most helpful pages below:
Tracking your order
Tracking an order you have made is easy, find out more about deliveries and tracking on our tracking page.
Understanding your prescription:
Prescriptions can be confusing, head to our prescription guide to find out everything you need to know about your prescription and what is says about your eyes.
Virtual mirror
Our virtual mirror is the best way to try on all of our frames to see how they look on you, find out more on our Virtual Mirror page.
Providing your prescription
We require your prescription when buying prescription glasses, find out more about how to upload your prescription during checkout.
Our pricing
Find out more about the cost of the different lenses, coatings and accessories available when you purchase your glasses.
Glasses coatings
A variety of lens coatings are available during checkout, these can be added to your new glasses to give the lenses unique qualities to imrpove comfort, reduce glare, and enhance vision.
